Shipping Policy

At KSHESH LLC, we aim to provide a seamless and transparent shipping experience to customers worldwide. Below is a detailed explanation of our shipping policy.

Free Shipping Offer

  1. Free Shipping Threshold:
    • Enjoy free shipping on purchases over US$35.
  2. Exclusions:
    • The free shipping offer applies to standard shipping only.
    • Orders below US$35 will incur a standard shipping fee of US$6.88.

Shipping Destinations

  1. Worldwide Delivery:
    • We proudly offer international shipping to all countries where online shopping is permitted.
  2. Customs Restrictions:
    • Customers are responsible for ensuring their country permits the importation of purchased goods.
    • Local duties, taxes, and customs fees, if applicable, are the responsibility of the customer.

Order Processing

  1. Processing Time:
    • Orders are typically processed within 2 business days after payment confirmation.
    • Orders placed on weekends or holidays will be processed on the next business day.
  2. Order Verification:
    • All orders undergo verification to ensure accurate delivery information and payment clearance.

Delivery Timeframes

  1. Estimated Delivery Times:
    • Europe: 15-20 business days.
    • Rest of the World: 20-25 business days.
  2. Factors Affecting Delivery Times:
    • Delivery times may vary depending on customs clearance processes, weather conditions, and courier availability in your region.

Shipping Methods

  1. Standard Shipping:
    • Orders below the free shipping threshold will be charged a flat fee of US$6.88.
  2. Shipping Carriers:
    • We partner with reliable global shipping carriers to ensure safe and timely delivery of your orders.

Order Packaging

  1. Secure Packing:
    • All orders are carefully packed to protect goods during transit.
    • Fragile items are secured with appropriate protective materials to minimize the risk of damage.
  2. Sustainability:
    • We strive to use eco-friendly materials wherever possible to reduce our environmental impact.

Order Tracking

  1. Tracking Information:
    • Once your order is shipped, you will receive a confirmation email with a tracking number.
    • You can use this tracking number to monitor the status of your shipment in real time.
  2. Tracking Assistance:
    • If you encounter issues with tracking your order, contact our support team at [email protected].

Lost or Delayed Shipments

  1. Delayed Deliveries:
    • If your package does not arrive within the estimated delivery timeframe, contact us for assistance.
  2. Lost Packages:
    • We will investigate lost shipments and work with the shipping carrier to resolve the issue.

Contact Information

If you have any questions or concerns about our shipping policy, feel free to reach out:

Thank you for choosing KSHESH LLC. We are committed to ensuring your shopping experience is smooth and enjoyable!